Wednesday, 6 November 2013

Welcome to 99 Speedmart


We would like to present our proposal to 99 Speedmart to serve the customers better in the future.

It consists of 2 different types of proposal, A and B.

Both proposal presents the implementation of digital technology in the business for advancement. 

Videos are provided for better illustration. 

Enjoy and have a nice day.

Thank you.



Proposal A for 99 Speedmart


            This is a high-end proposal where the convenient store basically operates based on vending machines. Customers will see many vending machines once they entered the convenient store. All vending machines are categorized based on:

1. Dairy Products
2. Drinks
3. Alcohol
4. Snacks
5. Sauces
6. Canned & Packed Foods
7. Rice & Instant Noodles 
8. Frozen Foods
9. Household Products
10. Personal Care



  • Video above simply shows how the convenient store looks like when vending machines are placed around the store
  • Display screen on the vending machines will present name of the product, price, expiry dates and important nutrition details
  • Customers may make payment through the vending machines either by cash, Touch n Go card  or credit card



Advantages
  • Less manpower needed in store- manpower needed only for restock the machines and a 'frontliner' to assist customers at the information counter
  • Prevent shoplifting


Disadvantages
  • Malfunction of machines need to be repaired as soon as possible
  • Vending machines wont be able to operate when electricity is outstore management need to have 'back-up' generator 



Examples of Vending Machine

Rice Vending Machine


Snacks Vending Machine


Personal Care Vending Machine



Alcohol Vending Machine

Frozen Foods Vending Machine


Drinks & Snacks Vending Machine


Dairy Products

Proposal B for 99 Speedmart




The second concept store, the bowling alley concept. There is 2 ways of customer can purchase; online purchase or walk-in store purchase.


  • Video below simply shows how the convenience store looks like for the bowling alley concept.
  • Display monitor on the counter will display data such as product, price, expiry date, and important nutrition details




The Concept
  1. Online Order
  • Payment rules: Visa / MasterCard, and Touch n Go for only walk-in
  • A secure PIN code or Barcode will given for ordered item or payment made
  • Ready to collect except  frozen food.
  • 2 mode: Pay Online or Pay at Counter
                                                                   Pay Online

   
Select and Order online    →    Online Payment    →    Walk-in    →    Scan / Key-in Code    →    Collect

                                                      
                                                              Pay at Counter 

   
Select and Order online    →    Walk-in    →    Scan / Key-in Code    →    Payment    →    Collect



     2.  Walk-In Store
  • Customer select product at the counter via Screen Monitor
  • Payment rules: Visa / MasterCard, Touch n Go, or Cash
  •  Wait for about 1-5 minute for collection

   
Walk-In      →      Select and Order      →     Payment      →     Collect




Advantages:
  • Fast, convenience, and safe payment
  • Safe time 
  • Prevent shoplifting 

Disadvantages:
  • Required man power at warehouse to prepare customer's order
  • Walk-in customer may took time to select product at the counter


New Model of Screen Monitor Equip with Card Slot













Example of Visa payment through Screen Monitor
Warehouse Concept Zone
Warehouse Stock Arrangement